Frequently Asked Questions
Please read our FAQ before sending us a message.
Free shipping anywhere in Bangladesh.
International shipping, regular DHL or FedEx rate shall be applicable.
We accept Visa, Master, American Express, DBBL NEXUS, bKash, Rocket, Surecash, iPay, Upay and okWallet.
If no alteration required: within 5-7 days (if product is available in stock)
If alteration is required then 15-20 days. A sales representative will personally follow up by phone or email
For customized orders 20-25 days. A sales representative will personally follow up by phone or email
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secureserver software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.
You will be notified by email or telephone once your order has been confirmed. A customer representative will be in communication to follow up about delivery date and time.
You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.
How you can contact us
- Come visit our Gulshan store. House 7, Road 77, Gulshan 2, Dhaka 1212, Bangladesh.
- Call us +8801928111555 11:00AM – 9:00PM (GMT +6) Bangladesh Standard Time
- WhatsApp us +8801928111555 11:00AM – 9:00PM (GMT +6) Bangladesh Standard Time
- For sales, store or product related issues email email@example.com
- For technical related issues email firstname.lastname@example.org